This will help to handle a situation when one of the servers is down, and the other server is up and running. If you have LDAP failover configuration, you can add several LDAP server hosts t o support LDAP authentication in the failover mode. To use SASL, enter the host name (not the domain name). The IP address or host name of the LDAP sever. For more information about enabling BMC Remedy AR System authentication for bypass, see Enabling AR System authentication for bypass. ( Optional) Select the Enable AR authentication for bypass check box to enable bypass URL to authenticate against AR. In the Authentication Type field, click LDAP. In the left navigation pane of the Add Realm or Edit Realm page, click Authentication. Note that Remedy SSO does not follow referrals.User attribute on which search is performed.Starting location within the LDAP directory for performing user searches.Distinguished name of the bind LDAP user.Obtain the following information from the LDAP administrator:.The certificate confirmation dialog breaks the flow, and the login request is redirected to an empty rsso/start URL.īMC recommends that you use another browser to log on or open the application URL again after confirming the exception for the certificate. If your Remedy SSO server and the integrated application both use invalid TLS/SSL certificates for HTTPS connection, you may experience difficulties with login in Microsoft Edge and Safari browsers. You can use third-party utilities such as KeyStore Explorer to import the certificates. If you want to use TLS/SSL connection to the LDAP server, import the certificates ( cacerts) for the LDAP server to the truststore ( JavaHome \jre\lib\security) of Apache Tomcat used by Remedy SSO. Ensure that the LDAP server is configured.For more information about realm configuration, see Configuring Realms. Configure a realm for the authentication.For more information about server configuration, see Configuring the Remedy SSO server. Ensure that you have performed Remedy SSO server configuration. If you want to use SASL, you must set up the SP similar to that of SAML.The additional information can be used by an integrated application such as TrueSight Orchestration (formerly BMC Atrium Orchestrator) for administration and authorization. Remedy SSO supports providing additional information about LDAP users and groups.The client certificate is then used to create SSL connection to the LDAP server. The mechanism gets the client certificate from the client (browser), and passes it to Remedy SSO server. For example, a mechanism such as External with SSL and client certificate establishes a strong bind. By using pluggable authentication, you can select an authentication mechanism that enables strong bind. In addition, LDAP v3 uses SASL for pluggable authentication.Data exchange supports authentication and establishes a security layer for communications. In SASL, a challenge-response protocol enables data exchange between the client and the server. Remedy SSO supports a strong LDAP bind with Simple Authentication and Security Layer (SASL).so any hints?.Remedy SSO provides the following support with different releases: Somebody must have done this combination before. Here is the snip from my bugzilla config where the ldap settings are specified: I am at a loss on what could be missing and am asking for ideas. Error Code=connection closed by peerġ9:17:04.86 2 LDAP-00256() search finished If we try to connect from bugzilla with just user and password (not email address) the following is returned:īIND failed: incorrect password or account nameġ9:16:58.80 3 LDAP-00255() request reading failed. Error Code=connection closed by peerġ9:13:46.31 2 LDAP-00249() search finished Here is a snip form the Communigate logs showing the connection:ĩ:13:04.86 3 LDAP-00248() request reading failed. The Communigate logs show that bugzilla did an anonymous connection, but the search always returns 'null'. If we enter address on the bugzilla loging page, we get an access denied error. Now, we want to do the same with Communigate pro, but no matter what we try, we can't get bugzilla to do a suscessful query. In the past, we had bugzilla using ldap for bugzilla username and password authentication. We are finishing up the last of an email migration to Communigatepro email server from sus email server III and have run into an ldap issue.
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